Frequently Asked Questions

Most carpet cleanings take about 20–30 minutes per room, depending on room size, soil level, and furniture placement. Heavily soiled areas may take longer due to extra treatment.

Our technicians are trained to assist with moving various furniture items. However, some larger or delicate pieces such as pianos, electronics, china cabinets, beds, large dressers/hutch etc. may not be included. They will do their best to accommodate your specific needs. For more details, feel free to discuss your requirements during your cleaning appointment.

Pricing depends on the size of your home or business, the number of vents, and the complexity of your HVAC system. We provide upfront, no-obligation quotes with no hidden fees.

Over time, dust, allergens, mold spores, and debris collect inside air ducts. Cleaning removes these contaminants, improving air quality, boosting HVAC efficiency, and reducing allergy triggers.

We accept all major credit cards, debit cards, and cash. Financing options may be available for certain services; ask when booking.

We consider a 300-square foot space to be one “area.” An area between 300 and 600-square feet is considered two areas. Non-standard areas, such as bathrooms, halls, landings, walk-in closets, etc., are priced separately from a standard area, usually at a lower price.

Drying time depends on the specific type of upholstery you have, which determines the cleaning process we use. Typical drying times range from 6 to 12 hours.

We use hot water extraction, commonly referred to as steam cleaning. Hot water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.

No, we are professionally certified to move furniture at no charge. After finishing your cleaning, we will return furniture to its original position with protective padding as needed. However, we recommend you remove items off your furniture prior to our technicians’ arrival. We do not move certain items, such as pianos, electronics, china cabinets, beds, dressers with mirrors and pool tables.

We use a powerful hot water extraction process because it provides the deepest clean. However, some delicate materials may require lighter cleaning methods, which we can discuss with you.

We use a truck-mounted steam/pressure cleaner combined with a rotary tool with dual-rotating jets to clean tile and grout. We use specific cleaners that strip away dirt and waxy build-up.

We are able to clean a wide range of leathers, including suede, nubuck, aniline and pigmented leader.

Yes, you can call (888) 982-3553 at any time and any day of the week to speak with a water restoration expert and schedule an appointment.

Our process includes an initial vacuuming to remove loose debris. We perform an auto-scrubbing with alkaline cleaner, then with a neutral cleaner to return your hardwood floor to its initial sheen. Edges and stairs are hand-scrubbed.

Having your HVAC cleaned may lead to increased efficiency, lowering electricity bills and extending your unit’s lifetime. Indoor air is also two to five times more polluted than outdoor air, and having your HVAC cleaned may reduce the harmful effects of dust and debris in the air.

We recommend you wait 30 minutes before walking on the floor, and it will take 24 hours to cure completely. We also suggest you avoid any type of liquid coming into contact with the floor during that time period.